Support
How can we help?
Questions about SaaS Monitor, its apps or your account: write to support@saas-monitor.com. The people who build SaaS Monitor read every message.
Common questions
Add a screen to the app
On saas-monitor.com, open a screen’s settings and choose Open on your phone. In the app, scan its QR code, or paste the screen’s link. A screen with a password asks for it once on each phone.
The app has no account: a screen’s link is all it needs, on saas-monitor.com or on your own server.
The app guideTry the app without an account
Open the demo in your browserNo SaaS Monitor account yet? Tap Add the demo screen in the app, or scan this code with it: our live demo, a sample company with simulated sales.
Notifications
Choose which events notify in a screen’s Events, under Phone. In the app, each screen’s settings turn its notifications off or mute some events, and Send a test notification checks that they arrive.
Nothing arrives? Allow notifications for SaaS Monitor in your phone’s settings.
Report a bug or suggest a feature
SaaS Monitor is open source: open an issue on GitHub and follow it there, or write to us if you’d rather not post in public.
Issues on GitHubYour data and your account
Remove from this device, in a screen’s settings in the app, stops its notifications on the device. On saas-monitor.com, disconnecting a Stripe account deletes everything imported from it, and a workspace’s owner can delete it in its settings. To delete your account, write to hello@lumy.bzh.
Privacy policySelf-hosting
Running SaaS Monitor on your own server? The guide covers installing, updating and configuring it. The apps open your instance’s screens like ours.
The self-hosting guide